The Difference Between Patient-Centered Care and Patient Satisfaction

If you must pick one area to focus on, focus on patient-centered care over patient satisfaction. Perhaps it’s because I have always worked in the clinical setting that I believe good clinical care can trump, or at least balance, parts of an experience that are less satisfying. Healthy patients equal happy patients and I feel they, like me, would be more willing to compartmentalize different aspects of the care experience. Because they are treated like individuals and listened to by their clinicians, they’ll be less likely to give an overall poor satisfaction score if something, like scheduling, goes amiss. And let’s not forget that despite how health care has changed over the years, good health outcomes are really what it is all about.

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Health IT Literacy

What is Health IT Literacy?

Healthcare has many components and, ultimately, the most essential elements are delivering high quality care in a timely and efficient manner. In the middle of this is you – the patient. Understanding what is healthy is core to health literacy. Understanding how your data is collected, stored, used, and exchanged is central to health IT literacy. We need to raise our health standards for both healthcare and health IT literacy, and this will take a community and your active participation.

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Rewriting Healthcare on the Blockchain

Elements of the blockchain perhaps could solve some critical issues in healthcare, such as the seemingly opposing forces of privacy and sharing, according to a new article from Leonard Kish. “I’ve often written about the potential for a health information economy once we have a trusted system and people don’t fear their own information could be used against them. What if we could freely share information without fear it could be used without permission and that it was verified?”

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Unstructured Data: The Star Waiting in The Wings

Data-filled electronic health records hold the promise of predictive, personalized medicine and improved population health. Up until now, much of the data retrieved from records is structured data, information recorded in specific data fields. However, the total amount of structured data accounts for as little as 20% of the EHR with as much as 80% of EHR data unstructured. For example, all MD and other health care provider notes anhd all written reports accompanying examinations (e.g., radiologic data) is unstructured data.

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Privacy and Google Glass: Where’s the Line?

This is no longer limited to patient-doctor relationships or patient-hospital relationships. It is basic patient autonomy to know who has the right to collect our personal data, what rights we have regarding the data, and which laws protect or do not protect us. And, finally, who should decide how to tread in the gray areas. We need to act now as now is the time for us to decide how patient healthcare should be treated when it comes to individuals, healthcare, businesses, and the law.

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Biggest Loser Again: The U.S. Healthcare System Takes Last Place for Healthcare Quality

Despite spending $8,508 per person on healthcare – more than any other country – the U.S. healthcare system placed dead last for overall healthcare quality in a new Commonwealth Fund report that compared the U.S. healthcare system’s performance with 10 other industrialized nations. Commonwealth has conducted four similar studies since 2004 and each time the U.S. has been ranked at the bottom of the pack. That’s one heck of a losing streak.

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